Professional Development Policy & Procedures

  • All registration forms must be completed in full.
  • Please submit one (1) registration form per person.
  • All registrations submitted must include the full fee for the class (unless the class is free).
  • Registration fees are non-refundable and non-nontransferable.
  • A $35 fee will be charged for any returned checks.
  • Registration is done by mail, in person, or online at www.wnychildren.org. We cannot take registrations over the  phone at this time. Please note that class registration closes one (1) week prior to the scheduled date of the class.
  • Classes may be canceled if a minimum number of registrations are not received one week prior to class start date.
  • An additional $5.00 "walk-in" fee will be charged to providers who register for a class the day of the class.
  • Upon arrival, please check in at the front desk to sign in.
  • Please bring legal photo identification with you to class. Identification will be checked upon signing into the training.
  • We offer free parking in front of our building, with additional parking across the street.
  • If you need help paying for training, the Educational Incentive Program may be able to help. Call 1-800-295-9616 to apply. Learn more on our Financial Assistance page.
  • Those who walk in and register for a class after the registration period has closed will not receive a certificate until verification that all prior financial obligations with Child Care Resource Network have been met.
  • Due to training requirements, we cannot issue certifications to participants who arrive more than 15 minutes after the start of instruction. Registration fees will not be returned if you are late.
  • You must remain for the entire class to receive class credit and a certificate.
  • You are responsible for maintaining your class certificates and training records.  A $5 fee is required for each duplicate certificate requested.
  • For non-members, a $10 fee will be assessed for accessing transcripts, including CEU transcripts. Members are free.
  • If a class is canceled due to bad weather, participants will be notified and a credit will be issued for 90 days. Credits will not be extended.
  • Use of cell phones is not allowed during class time (unless relating to class material).
  • Children are not allowed to attend classes.
  • We offer free parking in front of our building, with additional parking across the street.
  • In the event of bad weather, we will list closings on: WGRZ Channel 2 - www.wgrz.com, WIVB Channel 4 - www.wivb.com, and WKBW Channel 7 - www.wkbw.com