Careers at CCRN

The employees at CCRN value integrity, reliability, collaboration, excellence, and community. We are self-described as a family-friendly culture. If you would like to work in an environment of passionate individuals dedicated to community child care, our open positions are listed for your information and application.

 

Front Desk Administrative Assistant

Child Care Resource Network: 1000 Hertel Ave, Buffalo NY 14216

 

Essential Duties and Responsibilities 

1.Act in accordance with the agency’s mission, vision and values

2.Provide general oversight of all tasks related to busy front desk.

3.Answer phones in a professional, courteous manner and accurately transfer to the proper department.

4.Greet, assist and announce a diverse population of clients and visitors in a friendly and professional manner

5.Provide general clerical support to the agency:

    a.Data entry in various customized Customer Service Management System

    b.Process incoming and outgoing mail

    c.Receive and document payments made in person

    d.Maintain general administrative files and records

    e. Maintain multiple public calendars in Microsoft Outlook

    f.When requested, complete various administrative tasks via task request system and Outlook Reception Calendar

6. Facilitate and oversee scheduling, preparation, use of meeting rooms and agency vehicles.

7. Maintain a professional, clean and neat reception area, including the front desk, lobby, and seating areas

8. Ensure all training rooms are clean and professional and ready for use. 

9. Assist providers with use of business equipment at the agency site

10. Serve as a member of the staff team and actively participate in required attend meetings and trainings

11. Carry out or assist with other tasks in addition to the duties listed on this job description, in accordance with the agency’s team philosophy

Qualifications and Competencies:

1. High school diploma or equivalent 

2. Minimum two years of general office experience in areas of reception, customer service, administrative support, and use of computer applications required

3. Efficient keyboarding and clerical skills

4. Proficiency in Microsoft© Word, Excel, Outlook & Visio.

5. Excellent human relation and customer service skills as well as the ability to communicate, orally and in writing, with a wide range of people including the current predominant linguistic, racial and ethnic populations of Erie County

6. Ability to organize, prioritize, pay attention to details and effectively handle multiple tasks and projects

7. Ability to carry out assignments without direct supervision

8. Fluent in Spanish or another language that would support servicing our customers a plus

 

Certificates, Licenses, Registrations:  

Valid NYS driver license a plus

Physical Demands: 

1. Ability to receive and convey detailed information

2. Frequently communicates with executives and employees

3. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines

4. Must be able to remain in a stationary position

5. The employee must occasionally lift and/or move up to 25 lbs.

To apply please send resume and cover letter to jcollins@wnychildren.org

 

CACFP Specialist—Part-Time

Child Care Resource Network: 1000 Hertel Ave, Buffalo NY 14216

 

Essential Duties and Responsibilities 

•Act in accordance with the agency's mission, vision and values. 

•Meet all grant contract performance standards and timelines in accordance with the CACFP Department, USDA, NYSDOH.

•Conduct monitoring reviews to prospective or participating child care homes to ensure compliance with state and federal regulations including CACFP.

•Enroll new and prospective child care providers in the CACFP.

•Provide support and technical assistance to CACFP child care providers.

•Complete Claim Processing

•Maintain electronic and paper files in accordance with policies and procedures established by agency, CACFP department, and partnering/contractual entities.

•Attend community outreach events to promote services of CCRN while seeking to establish and strengthen partnerships and collaborations.

•Data entry, accurate and timely recordkeeping and reporting.

•Serve as member of the staff team, and attend meetings, agency committees, trainings and agency events as required.

•Carry out or assist with other tasks in addition to the duties listed on this job description, in accordance with the agency’s team philosophy. 

Qualifications and Competencies:

1.Bachelor’s Degree in Human Services, Criminal Justice or related field and three years of relevant office and field experience, including customer service; OR Associates Degree and six years of experience; OR High School graduate and nine years of experience.

2.Experience efficiently prioritizing and managing a wide range of assignments with thorough attention to detail and follow through

3.Ability to make independent decisions which adhere to the purpose, mission and goals of the Child Care Resource Network

4.Excellent human relation skills as well as the ability to effectively communicate, orally and in writing, with a wide range of people including the current predominant linguistic, racial and ethnic populations of Erie County

5.Computer skills including data entry and proficiency with Microsoft© Word, Excel, Outlook and PowerPoint 

6.Willingness to travel within Erie County

7.Available to work occasional evenings and weekends.

Additional preferred competencies:

•Bachelor’s Degree in human services, business, or related field

•Three years of related work experience; case management a plus

•Must be comfortable assessing the needs of providers and provide support 

•Experience organizing and managing a diverse range of assignments with high efficiency, yet thorough attention to detail and follow through

•Multilingual in English and Spanish or other languages a plus

•Willingness to travel locally 70% of time

•Ability to carry out assignments without direct supervision

•Effective oral and written communication skills

•Excellent human relation skills and ability to successfully interact with a diversity of people, including the current predominant linguistic, racial and ethnic populations of WNY

•Available to work occasional evenings and weekends

Certificates, Licenses, Registrations:  

Valid NYS driver license and vehicle with current registration and insurance

Physical Demands: 

1.Ability to receive and convey detailed information

2.Frequently communicates with executives and employees

3.Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines

4.Must be able to remain in a stationary position

5.The employee must occasionally lift and/or move up to 25 lbs.

6.Able to ascend and descend stairs

7.Occasionally position self in small chairs or on floor to communicate with children

8.Able to drive locally, day or night.

To apply please send resume and cover letter to jcollins@wnychildren.org

 

 

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About CCRN

CCRN's History