Current Open Positions at CCRN
Child and Adult Care Food Program Specialist
The CACFP Specialist plays a vital role in advancing early childhood health and supporting the financial viability of home-based child care providers across Erie and Niagara Counties. By administering the Child and Adult Care Food Program (CACFP), this position ensures that young children in home-based care receive nutritious, balanced meals that support healthy development and empowers child care business owners.
Essential Duties and Responsibilities:
1. Act in accordance with the agency’s vision, mission, and values.
2. Conduct required on-site monitoring reviews of participating home-based child care programs (Family, Group Family, and Legally Exempt) to evaluate meal service, menu compliance, and adherence to USDA and state CACFP regulations.
3. Deliver technical assistance, nutrition education, and administrative coaching to child care providers, empowering them to maintain accurate meal records and successfully meet program requirements.
4. Analyze provider records, meal counts, and claim records for accuracy and compliance to safeguard grant deliverables, maintain fiscal integrity, and identify potential errors or fraud.
5. Conduct targeted outreach to prospective home-based child care providers to expand CACFP participation and bring federal meal reimbursements to underserved communities.
6. Maintain accurate provider records and enter claim, site visit, and eligibility data into specialized CACFP software (Minute Menu, KidKare, CIPS, CCFS) in an accurate and timely manner.
7. Maintain active, professional communication with internal agency departments to ensure holistic, streamlined support for child care providers.
8. Serve as a member of the staff team and attend meetings and training as required.
9. Contribute to additional projects and initiatives that support the agency’s mission and overall objectives.
Qualifications and Competencies:
1. Associate Degree in Human Services, Childhood Education, Criminal Justice, or related field
2. Two years of relevant office and field experience, including direct customer service and case management.
3. Familiarity with New York State OCFS child care regulations and USDA/CACFP rules.
4. Exceptional organizational skills; ability to manage competing field and administrative priorities while maintaining high standards of accuracy.
5. Excellent oral and written communication skills; ability to interact effectively and build rapport with the diverse linguistic, racial, and ethnic populations of Erie and Niagara Counties.
6. Strong problem-solving skills; ability to work independently in the field and handle delicate compliance conversations with tact and professionalism.
7. Proficiency in Microsoft Office Suite and ability to master CACFP/OCFS software platforms (CIPS, CCFS, KidKare/Minute Menu).
8. Availability to travel within Erie and Niagara Counties
9. Availability to work occasional evenings and weekends
Preferred Qualifications and Competencies:
1. Multilingual in English and Spanish or other languages that would support servicing our customers
2. Bachelor’s Degree in Human Services, Childhood Education, Criminal Justice, or related field
3. Academic background or practical experience in nutrition or dietary health
4. Working knowledge of New York State OCFS child care regulations (Family/Group Family and Legally Exempt) and USDA/CACFP rules
Certifications, Licenses, Registrations:
1. Must maintain a valid NYS Driver’s License and a vehicle with current registration and insurance.
Physical Demands:
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily within a professional, climate-controlled office environment that supports focused and collaborative tasks. Physical demands are consistent with standard office activities, including regular computer use, participation in meetings, and the ability to remain seated or move throughout the workspace as needed. There is a requirement to exert up to twenty pounds of force to move or lift work-related products.
Additionally, positions requiring field visits operate in dynamic, child-occupied environments. Employees must be able to adapt to varying noise levels, navigate diverse facility configurations, and have the physical agility to engage with providers and children at their eye level (including bending, kneeling, or sitting on the floor). Regular local travel is required.
Pay: From $41,600.00 per year
Benefits:
- Health insurance
Work Location: In person
Provider Support Specialist
The Provider Support Specialist plays a critical role in connecting child care providers to education, training, and agency programs through professional clerical, programmatic, and intake support. This position serves as the operational anchor for the QI & WD team, managing the high-volume “front door” of the department to improve the provider experience in accessing professional development services. The Specialist ensures that all intake processes are efficient, records are compliant, and training logistics are executed with excellence.
Essential Duties and Responsibilities:
1. Act in accordance with the agency’s vision, mission, and values.
2. Manage the provider intake and triage process, serving as the primary point of contact for new and returning providers to facilitate smooth class and course enrollments and ensure accurate documentation.
3. Maintain organized electronic and paper departmental records, policies, procedures, and data tracking systems in compliance with program and grant requirements.
4. Provide programmatic and clerical support for professional development activities, including coordinating training requests, managing the online registration calendar, and preparing class materials as needed.
5. Support provider engagement by assisting child care providers across all modalities with inquiries, technical assistance, and navigating agency systems and timelines.
6. Serve as a liaison to the finance department by providing clerical support for department invoices, scholarship awards, training contracts, and financial documentation.
7. Deliver administrative support to the Program Department, including scheduling meetings, managing agendas/minutes, and ordering supplies.
8. Provide reception and on-site support for professional development events at least one night a week and one Saturday per month, or as required.
9. Serve as a member of the staff team and attend meetings and training as required.
10. Contribute to additional projects and initiatives that support the agency’s mission and overall objectives.
Qualifications and Competencies:
1. Associate in Human Services, Business Administration, or a related field
2. One year of administrative support and/or customer service experience
3. Working knowledge of administrative office support
4. Strong organizational skills and consistent attention to detail; ability to manage multiple overlapping project timelines
5. Excellent customer service skills; ability to communicate effectively with the diverse linguistic, racial, and ethnic populations of Erie County
6. Strong time management and the ability to prioritize tasks in a fast-paced environment to meet strict deadlines
7. High level of computer literacy, including advanced proficiency in the Microsoft Office Suite
8. Availability to work at least one evening per week and one Saturday per month to support professional development events
Preferred Qualifications and Competencies:
1. Multilingual in English and Spanish or other languages that would support servicing our customers
2. Familiarity with child care or early childhood education systems
Certifications, Licenses, Registrations:
1. Must maintain a valid NYS Driver’s License and a vehicle with current registration and insurance.
Physical Demands:
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily within a professional, climate-controlled office environment that supports focused and collaborative tasks. Physical demands are consistent with standard office activities, including regular computer use, participation in meetings, and the ability to remain seated or move throughout the workspace as needed. There is a requirement to exert up to twenty pounds of force to move or lift work-related products.
Pay: $17.00 – $18.00 per hour
Work Location: In person
Data & Research Analyst
Job Overview
The Data and Research Analyst is responsible for the extraction, analysis, and interpretation of agency and partner data to identify community needs and measure program efficacy. This role is central to the agency’s “data storytelling” efforts, providing funders, policy-makers, and leadership with evidence based insights into the return on investment (ROI) of agency programs and the overall landscape of child care in Erie County and Western New York.
Essential Duties and Responsibilities:
1. Act in accordance with the agency’s vision, mission, and values.
2. Extract and analyze data from internal and state databases (including MATCH, MITCH, Civi, and CCFS) to identify trends, service gaps, and community needs.
3. Translate complex data sets into compelling narratives, reports, and visualizations to demonstrate program impact to funders, donors, and policy-makers.
4. Conduct research on local, regional, and state-wide child care supply and demand, census data, and market rates to support agency advocacy and strategic planning.
5. Serve as the primary subject matter expert for agency staff regarding data extraction, reporting capabilities, and the interpretation of system-generated data.
6. Maintain comprehensive knowledge of the capabilities and limitations of agency software platforms as they relate to data collection and reporting integrity through regular collaboration with the Technology Support Specialist.
7. Partner with leadership to develop data-driven metrics for evaluating program outcomes and internal process optimization.
8. Collaborate with the Strategy & Development Manager and the Senior Impact Officer to align data projects with high-level strategic goals and grant requirements.
9. Monitor data entry across departments to ensure accuracy and compliance with contract standards and reporting timelines.
10. Serve as a member of the staff team and attend meetings and training as required.
11. Contribute to additional projects and initiatives that support the agency’s mission and overall objectives.
Qualifications and Competencies:
1. Bachelor’s Degree in a field requiring logic or quantitative analysis (such as Social Sciences, Business, Math, or Liberal Arts).
2. Demonstrated experience managing data, conducting research, or performing detailed administrative analysis.
3. Strong understanding of research methodologies, data integrity principles, and the use of data to drive social impact
4. Advanced analytical and problem-solving skills; ability to identify patterns in complex data sets and provide actionable recommendations
5. Ability to communicate technical findings to non-technical audiences, including diverse community stakeholders and agency leadership
6. Exceptional attention to detail and organizational skills; ability to manage multiple data projects and reporting deadlines independently.
7. Proficiency in Microsoft Excel and experience with data visualization tools 8. Available to work occasional evenings and weekends
Preferred Qualifications and Competencies:
1. Multilingual in English and Spanish or other languages that would support servicing our customers
2. Experience with New York State government data systems and confidentiality requirements in human services
Certifications, Licenses, Registrations:
1. Must maintain a valid NYS Driver’s License and a vehicle with current registration and insurance.
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Physical Demands: Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily within a professional, climate-controlled office environment that supports focused and collaborative tasks. Physical demands are consistent with standard office activities, including regular computer use, participation in meetings, and the ability to remain seated or move throughout the workspace as needed. There is a requirement to exert up to twenty pounds of force to move or lift work-related products.
Pay: $45,000.00 – $50,000.00 per year
Work Location: In person