We provide free help finding the right child care option for you and your family.
Call: Call us at 716-877-6666 ext. 3064, or toll-free at 1-866-281-4739 Monday-Friday, 9 a.m. – 5 p.m. You’ll be able to speak one-on-one with a Child Care Navigator who will be able to send you lists of child care providers that match your needs, as well as answer any questions you may have.
Visit: You may visit us in-person at our office at 1000 Hertel Avenue, Buffalo, NY 14216, to meet one-on-one with a Parent and Employer Services Specialist. You’ll be able to sit down with and discuss your needs, questions, and concerns, and we’ll do our very best to match you with the right child care program.
Email: Don't feel like picking up the phone? Let us know what type of care you're looking for by downloading, completing, and sending a Child Care Referral Request Form in an e-mail to firstname.lastname@example.org with "Child Care Referral" in the subject line. A Parent and Employer Services Specialist will get back to you during our next business day.
Fax: Download and complete a Child Care Referral Request Form and fax it to us at 716-877-6205 or scan and send it to us at email@example.com, with “Child Care Referral” in the subject line. We will process your request during our next business day, and get you the important information you need to choose a program.
Resources to help you with your search are available in our Parent Services Booklet as well as those provided by the Office of Children and Family Services.